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Return and Refund Policy
How to Request a Refund?
To request a refund, send an email to sales@slategrey-shrew-376707.hostingersite.com with the following subject and details:
SUBJECT: Refund Request
BODY: Order Number, Refund Amount, Customer Name
A slategrey-shrew-376707.hostingersite.com Online Sales Representative will contact you within 24 hours upon receipt of the email to process additional details needed for the refund.
We value your satisfaction and aim for a hassle-free refund process. To ensure transparency, below are the estimated refund lead times based on payment methods. Please note that these timelines may vary depending on your payment provider or bank’s processing time. Rest assured, we will process your refund as quickly as possible.
| Payment Type | Processing Days |
|---|---|
| Cash / Cash on Delivery | 2-3 business days |
| E-Wallet | 2-3 business days |
| BillEase | 2-3 business days |
| Debit Cards / Bank Deposits | 3-5 business days |
| Credit Cards | 7-14 business days (depending on the servicing bank) |
How to Return an Item?
Before returning an item, please coordinate with us first through our Qualitek Computers Facebook page or email us at support@slategrey-shrew-376707.hostingersite.com. Our team will provide detailed instructions on how to process your item return smoothly.
For a return to be accepted, the item must meet the following conditions:
The product must be in its original condition, with complete accessories and packaging.
The return request must be made within the applicable return period.
Proof of purchase (e.g., order confirmation, receipt) must be presented.
For further assistance, feel free to reach out to our support team. We are committed to ensuring your shopping experience with Qualitek Computers is seamless and satisfactory.
